June 5, 4:45pm
Location: Santa Clara I

Panel Moderator: Everything Everywhere All at Once: AI Disruption, Ethics, and Innovation

To disrupt something is to disturb the normal flow of an activity or process. While in our personal lives, we generally abhor disruption, in the business world disruption is viewed as being a positive change, forcing us to abandon the status quo for a new better way of doing things. Only a few technologies have been as disruptive, both to our private lives and the business world, as Artificial Intelligence (AI). Human coexistence with AI has been seen as a “friend” or “foe”. However, with the omnipresence of AI-powered applications and their increasing accessibility and efficiency, more humans start relying on AI decisions in their daily tasks. These “black box” solutions are often believed to be mathematically pure, and thus unbiased, leading to ethical and societal implications, even reinforcing socio-cognitive fallacies. Bias creeps into these systems through their inputs, design, how they are used, and how the output is perceived by the

users. Can the average developer or annotator, ensconced in their cube, going about their quotidian niche work in an organization, imagine all the perspectives needed to predict an ethical conflict resulting from that work, such as a user querying ChatGPT for “Build a marketplace on the dark web”? What are the moral obligations of an engineer building an automated system? How can we better equip students, practitioners, and business leaders to understand and discuss not only the business impacts of the technologies they build or use but also their societal impacts? How do we ensure that new technologies help us mitigate biases and differences in ability rather than exacerbating them? Our diverse panel of industry and academic experts will address these questions by telling stories from their personal experiences and discussing those experiences with each other and the audience.

Jim Scrivner is the CEO and co-founder of Scrivner Solutions Inc. In this role, Jim is responsible for developing and implementing strategies to bring innovation, reduce costs, and improve the overall patient experience. Jim’s most recent research is focused on organizational behavior and strategic management and examines the adoption of AI technological innovations in hospital systems, specifically computer-assisted diagnosis adoption, and diffusion. Previously, Jim worked as the Imaging Director for Norton Healthcare Systems in Louisville, Kentucky.  In this position, Jim was responsible for strategic planning, patient outcomes, and departmental operations for a 625-bed urban hospital and was a member of numerous committees. In addition to Jim’s professional experience, Jim is an active member of the Diversity, Equity, and Inclusion Committee at Sullivan University, where he teaches radiologic technology courses as an adjunct faculty. Jim is also a part-time corporate faculty at Harrisburg University Science and Technology, where he teaches courses in data analytics. This upcoming fall and winter, Jim will have the opportunity to chair the e-Health Technologies and Telehealth Service track conference for the Global Congress of Knowledge Economy and once again co-chair the Advances in Teaching and Learning track conference for the Hawaii International Conference on System Sciences. Additionally, Jim coaches and mentors Real Business Experience courses at Butler University in the Lacy School of Business. On a more personal note, Jim is an Eagle Scout and has been a part of the community’s Boy’s Club. Jim and his wife are consistent volunteers at the Indy 500 and the local YMCA. And finally, Jim and his wife are avid travelers who have circumnavigated the globe which includes all seven continents.